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General terms and conditions of business from klavierteile-shop.de General terms and conditions of business Status 01.01.2020 Terms and conditions of business and delivery of the online shop of MEYNE-Klaviertechnik GmbH General The following terms and conditions of business and delivery apply to all orders in the MEYNEKlaviertechnik online shop GmbH. Different conditions require an express written agreement. The Offers in this shop as well as the information on goods and prices are non-binding and subject to change. Legal information and contact information for the company MEYNE-Klaviertechnik GmbH can be found in their imprint § 1 Scope (1) The following terms of sale in the version valid at the time of the order are for the Business relationship between the company MEYNE-Klaviertechnik GmbH and the customer is exclusively authoritative. MEYNE-Klaviertechnik does not recognize conflicting or deviating conditions of the customer unless an authorized representative of MEYNE-Klaviertechnik GmbH would expressly and agreed in writing. (2) All agreements between MEYNE-Klaviertechnik GmbH and the customer made for the purpose of executing this contract are set out in the order form and these Conditions of Sale laid down in writing. § 2 Conclusion of Contract and Withdrawal (1) The order form filled out by the customer is a binding offer. (2) In the case of arithmetic, printing, writing or MEYNE-Klaviertechnik GmbH is responsible for any transmission errors in the depiction of the goods on the website entitled to reject the customer's offer or to withdraw from the contract. (2) If there are suspected problems with the purchase and shipping process, MEYNE-Klaviertechnik GmbH is authorized from withdraw sale. § 3 Terms of payment and delivery (1) The purchase price is to be paid by the customer in advance via bank transfer/Paypal. Bank charges are at the expense of the buyer (2) Unless otherwise agreed, delivery will be made from stock to the delivery address specified by the customer. (3) Information about the delivery period is non-binding, unless the delivery date has been promised in writing as an exception. (4) For deliveries abroad, the Buyer pays all shipping costs. For non-EU countries, import duties may apply. The buying price is due for payment immediately with the order without deduction. The statutory VAT is included in the price and on shown on the invoice. Shipping costs in the online shop: Parcel service DPD – Germany 4.95 €/parcel from 50 € value of goods Free shipping except pianos/fire baskets/workbenches We also send abroad by DPD or DHL. The shipping costs are displayed at the end of the shopping cart, or on demand. ABROAD: Please ask us in writing about the shipping costs to other countries. Please specify which item it is acts, since the shipping costs vary, especially abroad. For deliveries over EUR 1,000 outside the EU, we charge a processing surcharge of EUR 20 for the customs documents. In the case of a shipment (no matter how high) within Germany that is subsequently taken abroad, we do not accept any VAT reimbursement. ABROAD: In the case of sales tax-free shipments, please note that you still have to pay customs and import sales tax to the carrier/customs. The shipping costs to other countries are displayed at the end of the shopping cart or please ask us in writing. Please state which item(s) it is, as the shipping costs vary greatly, especially abroad. For deliveries outside the EU, no VAT will be charged. (only with a delivery address abroad) For deliveries outside the EU over EUR 1,000, we charge a processing surcharge of EUR 20 for the customs documents outside the EU. In the case of a shipment within Germany that is subsequently brought abroad, we do not accept any VAT reimbursement. § 4 Right of Withdrawal As a consumer within the meaning of § 13 BGB, you are no longer bound to your order if you within a period of 2 weeks after receipt of the goods. The period begins at the earliest with receipt of a detailed cancellation policy in text form. The revocation does not have to contain a reason and can be made in writing (an e-mail, e.g. to info@klavierteileshop. de is sufficient) or by returning the goods. To meet the deadline, the timely dispatch of the declaration of revocation or the goods. Please notify us in writing in advance of your return. Returns to: MEYNE-Klaviertechnik GmbH klavierteile-shop.de In the Waashainen 9 38108 Brunswick § 5 Consequences of revocation In the event of an effective revocation, the services received by both parties must be returned and, if necessary, withdrawn Use (e.g. interest) to publish. Are you unable to provide us with the service received in whole or in part or similar?